You can view your sales receipt by logging into your RetroxBD account. Once logged in, go to the "Order History" section, where you can access and download your receipt for any purchase. If you made a purchase without an account, the receipt will be sent to your email after the order is confirmed.

To return an item at RetroxBD, follow these simple steps:

1. Contact our customer service team within 7 days of receiving your order via phone, email, or social media.
2. Our courier partner will collect the item from your location.
3. Ensure the item is unworn, unwashed, and has the original tags attached.

Once the item is inspected, we will process your return or exchange as per your preference.

Yes, at RetroxBD, we often restock popular items that are marked as "out of stock." However, availability depends on demand and fabric availability. We recommend checking back regularly or contacting our customer service team for updates on specific items. You can also sign up for restock notifications, if available, to stay informed!

At RetroxBD, we offer shipping across all regions of Bangladesh. Whether you're in Dhaka, Chittagong, or any other city, we ensure that your order reaches you. If you’re outside of Bangladesh, please contact our customer service team to inquire about international shipping options.